Reporting an Auto Insurance Claim
auto-insurance tips-and-advice

Reporting an Auto Insurance Claim

Reporting an Auto Insurance Claim

Reporting an auto insurance claim with your insurance company is the first thing you should do, regardless of fault, if you have been involved in auto accident ⁠— Especially one involving injury and/or property damage. It is always important to review your insurance policy so you understand your coverages however in the event of an accident the first person to call is your insurance broker. They will be able to guide you through the claim process and advise you on the best course of action.

Your Insurance Broker will want to know the following information:

  • • Details of the other party involved. If you can, try to get a picture of the other driver’s pink slips – it will detail their insurance information. If not, write down as much information as you can; the insureds name, their policy number, and insurance company and the license plate number of the other vehicle.
  • • The circumstances surrounding the accident – damage to the vehicles, any injuries involved, the time and location of the accident.
  • • If the accident was reported to the police, record the officer assigned and their badge number as well as the claim report number.

Once your claim is opened you will be assigned a claims adjuster. They will be your point of contact throughout your claim and will also determine fault assignment based on the facts surrounding the claim and Fault Determination Rules. If at any point you are unhappy with the process of reporting an auto insurance claim you can speak with either your adjuster or your insurance broker to see if a mutually agreeable outcome can be met.

Reporting an auto insurance claim is absolutely a topic you should familiarize yourself with, should the need arise to use what you’ve learned. More information on claims process can be found here on the FSCO website. And if you need further advice, just give us a call! 1-877-454-4476.

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